How it works

Personalized genetic guidance
from start to finish.

Whether you are concerned about your family history, have questions about a personal diagnosis, are considering genetic testing, or want help understanding existing results, Open Helix Health is here to help.

No referral requiredVirtual appointments available

Choose your consultation

What to expect from your visit

See what to expect when you want to understand your personal or family history and whether genetic testing may be useful.

Step

01

Schedule Your Consultation

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Hands using a laptop to schedule an online consult.

Choose a convenient appointment time online and complete your intake forms before your visit.

You will have the opportunity to share information about your personal health history, family history, prior testing, and questions you would like to discuss.

Step

02

Share Your Story

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Patient speaking with a clinician during a virtual appointment.

During your appointment, we will review your personal and family health history, discuss your concerns, and answer your questions.

Every consultation is individualized. There is no one-size-fits-all approach.

Step

03

Understand Your Options

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Hands reviewing health documents and notes at a desk.

Together, we will discuss what your history may mean, whether genetic testing could be helpful, and how that information may help guide your next steps.

Genetic testing is never required. The goal is to help you make informed decisions that feel right for you and your family.

If testing is being considered, we will also discuss potential costs, insurance coverage, self-pay options, and financial assistance programs that may be available through the laboratory.

Step

04

Genetic Testing (If Appropriate)

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Hands opening an at-home genetic testing kit.

If testing is pursued, Open Helix Health will help coordinate the process and explain what to expect.

Many tests can be completed using a simple at-home saliva or cheek swab collection kit, allowing you to collect your sample from the comfort of home.

Step

05

Review Results & Next Steps

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A tablet showing a results dashboard on a desk.

When results become available, Open Helix Health will personally review them and determine the most appropriate way to share and discuss the findings with you.

You will receive clear explanations, answers to your questions, and guidance on any recommended next steps for you and, when appropriate, your family members.

Our approach

Every consultation is designed to be:

  • Personalized
  • Collaborative
  • Expert-led
  • Clear and actionable

Whether genetic testing is pursued or not, our goal is simple:

To help you feel informed, confident, and supported in your next steps.

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How It Works | Open Helix Health